Even the holidays can’t bring out the best in some people, and people who like to take down servers are no exception. This Easter Monday at approximately 9:36am our nz1 server experienced a large DDoS attack. This DDoS attack was so great that it took down not only our server by pushing the CPU up to a load of 120 but also our hardware firewall and DDoS suppression equipment.
After finding out the issue, we had nz1 operating fully at approximately 11:13am.
We apologise for the inconvenience caused bu this disruption. Clients on eligible web hosting plans with an SLA will be receiving an account credit as per their SLA documentation.
Period of outage: 09:36am – 11:13am
Total time of outage: 1 hours, 37 minutes
Outage reason: Denial-of-service attack
Affected services: some web hosting services