Temporary Close of E-Commerce Services

Effective immediately, Vetta Technologies’ online stores; GeekStore and VTech will be closed temporarily to enable us to focus on its core operations and VettaNET Wireless network.

We will be continuing to sell on our Trade Me account.

All existing orders on our online stores will be processed as normal. For any enquiries please contact us.

USA Web Hosting & DNS Clustering

Over the weekend we have implemented 2 great new features to our HostingLab service.

Effective immediately, when signing up for a new web hosting service you’ll now have the option of having your web hosting account located on either a server in Auckland, New Zealand or in Atlanta, GA, USA. This means that whether your main visitors and target market are in New Zealand or international, we’ll have a solution to fit your needs and have your website loading faster for your visitors.

We have also now implemented DNS clustering on our New Zealand and USA servers. This means that your domain name will only be set to one set of nameservers (ns1.vetta.net.nz and ns2.vetta.net.nz) no matter which server you’re on. We’re also seeing decreased page load times for clients on these nameservers. All clients eligible for this service with their domain name registered through HostingLab have already been switched over to the new nameservers. For clients with domain names registered elsewhere, the following nameservers will need to be set by the 31st January 2013, at which time the current nameservers will no longer be functional.

New Nameservers:
ns1.vetta.net.nz = 108.161.131.138
ns2.vetta.net.nz = 108.161.131.238

For enquires relating to web hosting services, please call us toll-free on 0508 HOSTING.

Vetta Technologies to provide Internet Services

Vetta Technologies, a growing South Canterbury IT company has today announced that in early 2013, it will be providing ADSL2+, VDSL2 and UFB services to New Zealand, and in mid-late 2013 will be providing wireless internet services to rural South Canterbury.

Vetta Technologies Internet Services, branded as VettaNET  will be providing internet plans starting at $44.95 per month and will be differentiating itself from the current New Zealand Internet Service Providers by offering fantastic features, including:

  • Unlimited National (within NZ) Data
  • No term contract
  • No line speed limitations
  • No rate limiting, filtering or caching
  • No peak time slow downs
  • Free 10GB Cloud Backup Storage
  • Free customised email address, e.g. joe@bloggs.co.nz

Also incorporated into VettaNET will be our existing internet related services including Cloud Backup, Website Hosting and Domain Names.

How-To: Flush DNS Cache

Often, when switching a website to a new server or making changes to DNS Zones, your computer will still have the old record cached. This can cause issues such as not being able to access your website. Flushing your DNS Cache will force your computer to fetch a new record from the domains DNS Zone, therefore getting you a new name resolution. Note that if you’re using a local DNS Server this probably won’t work as the server will also be caching records.

Flush DNS Cache in Microsoft Windows

  • Click Start > Run > Type cmd
  • In Command Prompt, type ipconfig /flushdns
Flush DNS Cache in Linux
  • Restart the nscd daemon by opening Terminal and typing /etc/rc.d/init.d/nscd restart
Flush DNS Cache in Max OS X Leopard
  • Open Terminal and type lookupd -flushcache
Flush DNS Cache in Mac OS X Snow Leopard, Lion, Mountain Lion etc
  • Open Terminal and type dscacheutil -flushcache

USB, Firewire, Thunderbolt. What?

In this blog post I’ll briefly cover what Thunderbolt is as well as summarising USB and Firewire protocols.

If you’ve ever used a USB flash drive or Firewire cable to transfer files you already have a good understanding of what Thunderbolt is.

As you’ll already know, USB can be used in a variety of ways, but most commonly used for file transfer (e.g. external hard drive, USB flash drives etc) and for a long time USB has been the best way to do this, not just in speed but also the wide variety of devices that support the USB protocol.

Firewire is similar to USB however is not as common and can also be used easily between Macintosh computers to transfer files. Firewire has usually been preferred in such industries as graphic design due to it’s vast speed increases on USB 2.0

Now that USB 3.0 has been released and starting to be deployed on devices, people are wanting USB 3.0 external hard drives and pen drives. No surprises there as it’s over 10 times faster than it’s predecessor, USB 2.0.

However, Intel’s new Thunderbolt technology blows the other protocols out of the water. Thunderbolt allows users to not only connect their computers to external storage at twice the speed of USB 3.0 (yes, over 20 times faster than USB 2.0!) but also to connect monitors supporting Thunderbolt or Mini DisplayPort connections (although adapters are available). The cool thing about Thunderbolt is that it can operate in a “daisy-chain” way, meaning that if you have multiple Thunderbolt devices (say 2 monitors), you could operate all devices off just one Thunderbolt port! While not widely supported yet, manufacturers are developing devices with Thunderbolt capabilities.

As you can see in the graph below, using the right technology can greatly increase your performance.

Image Credit: Apple

There we have it, a basic summary of Thunderbolt compared to similar technologies. I hope this was helpful.

New Product Brands – September

I’m pleased to announce that we’ve formed some new relationships with some fantastic brands.

To order any products from any of these brands please get in touch!

AOC – Monitors
A-RAM – RAM
ASRock – Motherboards
Astrotek – Cables, Cases, Networking and RAM
Bitfenix – Cables, Cases, Fans & Cooling and RAM
Corsair – Cables, Cases, Fans & Cooling, Hard Drives, RAM and Speakers
Creative – Sound Cards, Speakers and Webcams
Dell – Printers
GeoVision – Surveillance
Gigazone – Cases
Hitachi – Hard Drives
Microlab – Speakers and Headphones
Samsung – Hard Drives and Optical Drives
Shuttle – Computer Systems, Network Storage
Vantec – Cases, Hard Drives and RAM
Vivotek – Surveillance

We hope you find these new brands to your liking. As always, if you’re wanting us to stock a specific brand do let us know as we’re always open to suggestions!

New Product Brands – August

I’m pleased to announce that we’ve formed some new relationships with some fantastic brands, mostly related to higher-end Custom PC’s.

To order any products from any of these brands please get in touch!

Aerocool – Cases, Fans and Power Supplies
Arctic Cooling – CPU Cooling, Laptop Cooling, Graphics Card Cooling, Thermal Grease (yes, Arctic Silver!) and Audio
Cubitek – Cases
Cyborg – Mice (yes, the R.A.T’s!)
Evercool – Chipset Cooling and Hard Drive Cooling
NZXT – Cables, Cases, Case Lighting, CPU Cooling, Laptop Cooling and Fans
Raidmax – Cases and Power Supplies
Razer – Mice
Scythe – Fans

We hope you find these new brands to your liking. As always, if you’re wanting us to stock a specific brand do let us know as we’re always open to suggestions!

New Phone Scam “We’ll build you a website”

It appears that there’s a new phone scam circulating our kiwi phone lines.

As reported by a user on Geekzone, it seems that the caller impersonates themselves as calling from Napier (probably from a fake web design firm) under a suspicious caller ID and asks if you’d like a revamp on your website.

Immediately they ask for your email address to send a quote to, seemingly before any information of what you’re wanting is even gathered and when given refusal of an email address the caller proceeds to threaten you with statements that your current website is easily hacked and will soon be the victim of identity theft.

The possibilities of the true reasons the caller has contacted you could be anything from gaining your server details to inject malicious code into your website through to simply taking your money and never contacting you again.

What’s clear is that the caller is certainly not from a web design firm. If you receive a call similar to this please don’t give out your email address or any personal information.

New Support System

Over the last week we have been working on implementing a new support center for our clients, at last it’s now complete!

Rather than our old support system which was very basic and didn’t provide the features we needed, we’ve upgraded to Kayako which provides us with more features than we could have dreamed of, all to provide you with better service!

All sales and support requests can now be made at our brand spankin’ new support center over at www.vettasupport.co.nz

As an additional measure we’ve also installed a screen in our office which allows us to view the current status of our support requests in real-time!